Registration and Profile
I did not receive a confirmation email after registration.
Please check your spam folder. If you didn’t receive a confirmation email, please contact the Chapter Admin.
I can't log in to the frontend, despite registration.
Users registered before spring 2022 have to register again, because the singel-sign-on procedure was introduced by builidngsmart.
I can't get into the backend, despite registration.
Check if you have received a confirmation email (also check your spam folder). Verify your registration with the confirmation mail.
Users registered before spring 2022 have to register again, because the singel-sign-on procedure was introduced by builidngsmart.
I have received an invitation to a library to contribute to a document and have confirmed the invitation but I do not yet have access to the library.
When confirming the invitation, make sure that the page loads completely and a confirmation message appears. To speed up the process, the project admin can accept the invitation for you and a confirmation message will also appear.
In any case, log out and log in again to solve the problem. If the problem cannot be solved in this way, you have been removed from the library. In this case, please contact the project leader.
How can I adapt the language?
You can change the language settings in your profile. If you are in the frontend click on your profile in the upper right corner, if you are in the backend click on your name in the upper right corner.